Global General Manager – Digital & Direct
A senior digital leader in Australia with more than 10 years’ experience in strategic and analytical roles, Glenn delivers business to consumer initiative for Cover-More’s direct sales globally.
Glenn has diverse industry experience, having worked across finance, aviation, mining and retail start-ups.
He has led high performance teams behind the success of the digital re-brand of Virgin Australia Airlines (previously Virgin Blue) and the launch of Google-Transit for Queensland.
Glenn specialises in developing commercial strategies that result in sales growth through innovation and creating unique and customer focused solutions.
Pricing Manager – Asset and Advanced Technology
Steve Cratchley is the Pricing Manager - Asset and Advanced Technology for PI CI Australia and NZ. He is a specialist on advanced automotive technologies and has been investigating these for many years. He is particularly well connected worldwide in this space with those working with these technologies.
Steve has worked in many fields at Suncorp across Strategy, Innovation and Underwriting roles and is uniquely qualified to talk about emerging vehicle technology.
Blue Zebra Insurance
Colin is co-founder and Managing Director of Blue Zebra. Blue Zebra is an Insurtech start-up which is redefining the traditional insurance landscape, delivering big insurance expertise with entrepreneurial agility.
Colin is a highly respected financial services executive with 27 years’ experience leading local, divisional and global teams of up to 6,000 people across 35 countries. Previously Colin held global c-suite roles at QBE including Group Chief Operations Officer, Group Chief Strategy Officer and CEO of QBE Australia and New Zealand. He was Chairman of Equator Re, QBE’s Bermuda-based captive reinsurer. He was President, Vice-President and a Director of the Insurance Council of Australia and a Director of Australian and New Zealand Institute of Insurance and Finance (ANZIIF).
Chief Executive Officer
Mark Fitzgibbon leads private health insurer, nib, as Chief Executive Officer and Managing Director.
Since joining the team in 2002, Mark has been instrumental in guiding the national and international expansion of the health fund. He also led nib through its demutualisation and listing on the Australian Securities Exchange in 2007.
From its humble beginnings in the Hunter more than 65 years ago, today nib is Australia’s fourth largest health insurer, as well as New Zealand’s second largest provider of medical insurance.
As one of Australia’s fastest growing health insurers, nib employs approximately 1,500 people across the globe. In financial year 2017, the health fund generated $2.0 billion in premium revenue and currently has a market capitalisation of more than $2.5 billion.
He has also previously served as CEO of both the national and NSW peak industry bodies for licensed clubs and held several CEO positions in local government.
Mark holds a Masters in Business Administration (UTS) and Masters in Arts (MGSM) and is also a fellow of the Australian Institute of Company Directors.
Chief Executive Officer
Michael is an InsureTech innovator and responsible for overall strategy relating to the Mercurien Group. Mercurien Insurance Pty Ltd is an underwiting agency specialising in light commercial vehicles.
Prior to forming Mercurien, Michael Graham was Managing Director of Landor Associates (Australia), a global marketing and brand development consultancy part of WPP Plc.
Michael's experience covers high-level management of professional services firms as well as marketing strategy and brand development in services, industrial markets and packaged goods in the United Kingdom, Germany, Japan, China, Singapore, Korea, the United States and Australia.
Vice President of Claims – Asia Pacific,
Liberty International Underwriters & National President, AILA
Angus joined LIU in January 2015 to oversee the casualty claims team across the Asia Pacific region working closely with underwriters, claims professionals and risk engineers to ensure optimum outcomes for the business. Since joining LIU he has taken on the management of additional claims portfolios including workers compensation and crisis management.
Angus has over 25 years of commercial and insurance experience including 18 years leading a casualty claims management, adjusting and investigation business. He has managed casualty claims and litigation across a wide variety of industries including construction, industrial, retail, energy and mining sectors for insurers, corporates and government entities.
Prior to joining LIU Angus was General Manager of a large Australian loss adjusting business overseeing all professional claims staff across multi-lines.
Global Chief Operating Officer
Claim Central Consolidated
Clint was appointed Global Chief Operating Officer, Claim Central Consolidated in February 2018.
Clint has more than 15 years’ experience working in the insurance industry in a broad range of senior management roles including: operations; finance; claims management and general management across Australia, South Africa and the United States.
His past positions include Head of Transformation and Head of Operations, Hollard Insurance Australia as well as Chief Operating Officer, Innovation Group North America.
Chief Executive Officer
Naby Mariyam is Founder and CEO of Insurtech Startup Coverhero. Coverhero is a platform that helps consumers understand, manage all their insurance policies in one place using machine learning. Coverhero is part of the Qantas Avro Accelerator program. Naby Has 20 years of experience in research, Education, Management consulting and ventured into start-ups in the last 5 years. She is passionate about AR/VR, Machine learning and Technology. She Represented Australian and the G20 Young Entrepreneurs Summit in Berlin 2017.
Chief Data Officer
In this role, he is responsible for overseeing the entire end-to-end Data and Analytics function from leading Data strategy and governance through to implementing big data technology and delivering business outcomes using data science. Ash is a senior executive with over 20+ years of experience in management consulting across financial services, government, travel, utilities and retail industry.
He has extensive experience in leading complex technology transformation programmes, formulating and executing Advanced Analytics strategies, building data-driven solutions and delivering business consulting to top corporate institutions in Australia and New Zealand. Prior to joining QBE, Ash was Director at EY for advanced analytics and AI. He has also been involved in two start-ups and knows first-hand the joy and pain of running a start-up organisation.
General Manager – Innovation
Dan is General Manager of Innovation at TAL, Australia’s leading specialist Life Insurer, where he leads the innovation team including TAL’s Accelerator, Incubator and Data Lab.
Dan has been at the frontline of corporate innovation for over 15 years, and has developed and launched everything from digital payments technologies to smart home products, and insurance chatbots, and even founded some of his own businesses along the way.
Dan is a published author – The Secrets of Big Business Innovation – with deep expertise in customer-led proposition design and delivering innovation in the corporate environment.
Chief Health Insurance Officer
Tim Tez was appointed Chief Health Insurance Officer in July 2018, after he had re-joined AIA Australia as Chief Strategy Officer in 2017. He successfully led the local team in its acquisition of the Sovereign business in New Zealand and the proposed acquisition and integration of the Comminsure business in Australia.
Tim has over 18 years of experience in the life insurance industry with an extensive background across distribution, operations, strategy, reinsurance, product, pricing, marketing, strategy and government relations.
He previously worked for AIA where as Chief Marketing Officer he led the product, business development, pricing and marketing teams. During his initial stint at AIA Tim led the global team to successfully launch the world’s leading health & wellness program Vitality in Australia. Prior to AIA, Tim has worked in executive positions for MetLife, AXA and TAL. Tim is former Director of the Financial Services Council Life Insurance sub-committee and in 2015 was voted in the top 25 Chief Marketing Officers in Australia by CMO magazine. In 2016 his contribution to the industry was recognized by being voted “Asia’s Best Marketer” by CMO Asia. Tim has an MBA (Exec) from the Australian Graduate School of Management, a Graduate Diploma in Financial Planning from Finsia and a Bachelor of Commerce (Economics and Marketing) from Sydney University.
Director – Research and Development Customer Labs
Cecilia Warren leads IAG’s Research and Development function which collaborates with university and research partners to deliver insights on the nexus between emerging technology and human need in core themes of mobility, shelter and work. In mobility this includes MaaS, autonomous vehicle technology, safety assurance and liability, advanced driver assistance systems and testing, data, collaborative consumption, connected vehicles and smart cities. Cecilia’s experience canvasses over 15 years of research, innovation, policy and regulatory reform in both government and private sectors. Cecilia has a broad understanding of the socio-political context of connected and autonomous vehicles, including the challenge and complexity for regulation, insurance and liability. Cecilia currently serves on the Board of iMOVE Australia and has previously served on several motor industry and road safety advisory boards, including the Australian Driverless Vehicle Initiative (ADVI) and the ACT Road Safety Board. Cecilia holds a Bachelor of Science and Arts from the University of Sydney, and has studied fine art at the New York Studio School.
Head of Agency
Andrew joined Gallagher as Head of Agency for Gallagher Australia in April 2018.
Prior to joining Gallagher, Andrew spent several years at IAG/Wesfarmers where he was most recently Chief Underwriting & Pricing Officer for IAG’s satellite division having previously managed Coles Insurance. Andrew worked across a number of portfolios including product & pricing, personal lines, strategic relationships as well as developing the distribution strategy to take a number of insurance brands to market.
An experienced manager, Andrew’s leadership of the Gallagher Agency team will help differentiate the business within the market, creating value in new and innovative ways, backed by smarter distribution. For brokers, it will give us a ‘one stop shop,’ providing all the tools and products needed, to deliver an easy and convenient solution for clients, including those in higher volume markets such as Schemes & Affinities.